![]() Until Jabra retools Jabra Direct for Big Sur your best option is likely to pair the dongle to the headset on a windows or pre BigSur mac and move it to the BigSur system after pairing. It presents a single device to the OS and takes care of the mode switching and likely includes a number of tweaks to provide the best possible quality that would otherwise be quite difficult for a standard user to do or cause issues with other paired devices. ![]() This is one of the reasons that the dongle is used. In this mode you will likely expearance a drop in quality when switching from use as headphones to a headset because of the differences in the bluetooth profiles. On the Mac go to System Preferences > Bluetooth and select CONNECT on the headset. Hold teh switch in the pairing mode it will announce that it in in pairing mode and you can release the switch. Then engage pairing mode via the power/pairing switch on the right ear cup the switch is has 3 positions (OFF/ON/Pairing) the OFF/ON positions are static but the PAIRING position is a toggle. In windows you would install the JabraDirect app and and then select and configure the headset in it from the dropdown menu. I'm not sure if you were asking for more directions on configuring the dongle in windows or direct bluetooth pairing in MacOS. To start with the manual can be found here: If you are able to post the models you are using I could also point you to more exact directions. As the pairing is internal to the 2 devices once paired they will continue to work when moved to a new device. Alternatively if you have access to a windows VM or workstation you can pair the headset and dongle in windows then move it back to MacOS. The method varies between models but should work fine for basic functionality. The good news if you have builtin bluetooth on your mac you should be able to pair directly with the headset. ![]() As did my my softphone, I suspect because it makes use of the Jabra SDK internally. Big Sur with Jabra Direct appears to cause near constant attaching and detaching of the dongle form the USB bus. The release notes from Jabra state " We expect macOS 11 (Big Sur) is (to be) supported in a release in week 51". Is it a Jabra dongle that you are using If so be careful not to install Jabra Direct.
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